Terms of Service

Effective Date: April 15, 2025

Welcome to TX Turd Wranglers! By using our services, you agree to the following terms and conditions. Please review them carefully before booking.

1. Services Offered

TX Turd Wranglers provides residential pet waste removal services in Arlington, TX and surrounding areas. Our current service options include:

  • 1x Weekly Service: One visit per week on a scheduled day

  • 2x Weekly Service: Two visits per week on scheduled days

  • 2x Monthly Service: Two visits per month, typically spaced bi-weekly

  • One-Time Clean-Up: A single, non-recurring visit ideal for special occasions or catch-up cleaning

2. Scheduling & Access

  • Consistent Scheduling: Services are performed on consistent days based on your selected plan.

  • Yard Access: Clients are responsible for ensuring yard access (unlocked gates, no aggressive pets in the yard) on the scheduled service day. Missed visits due to inaccessible yards are not refunded.

  • Pet Safety: Please secure pets indoors or in another area of the property during your scheduled visit.

3. Payment Terms

  • Billing: Payment is due before or immediately after each service.

  • Recurring Clients: Clients on a recurring schedule (weekly, bi-weekly, or twice monthly) pay the same flat rate per visit, regardless of payment frequency.

  • One-Time Clean-Ups: Payment is due before or immediately after the service is completed.

  • No Late Payments: Services will not be rendered without payment. If payment is not made on time, your scheduled service will be skipped or paused until the balance is paid.

  • Payment Methods: We accept Cash, Credit Cards, Venmo, and Zelle.

4. Cancellations & Rescheduling

  • Cancellations: You may cancel your service free of charge if made at least 24 hours in advance. Cancellations made less than 24 hours before your appointment will incur a $10 late cancellation fee.

  • Rescheduling: You may reschedule your appointment up to 2 hours before the scheduled service time at no charge. Rescheduling within 2 hours of the appointment may be subject to availability or cancellation fees.

5. Contracts for Recurring Services

  • A signed service agreement is required for all recurring services (weekly, bi-weekly, or twice monthly).

  • These contracts are month-to-month, with no long-term commitment. You will receive an email with the contract once booked.

  • You may choose to renew, modify, or cancel the agreement each month.

6. Service Limitations

  • Weather Delays: Service may be delayed or rescheduled due to hazardous weather conditions. We'll notify you of any changes.

  • Obstructions: Yards must be free of excessive debris, tall grass, or snow. If we can’t perform the service due to yard conditions, the visit will be charged and skipped.

7. Access & Pet Safety

  • Yard Access: Please ensure that your yard is accessible (unlocked gates, no obstructions).

  • Pet Safety: For everyone’s safety, dogs must be kept inside or securely tied up during the service.

8. Communication

We will send you a text or call to notify you when we’re on the way, when we begin, and when we finish your service.

9. Liability

TX Turd Wranglers is not responsible for damage to property or injury to pets unless caused by negligence or intentional misconduct. Clients are responsible for securing pets and property prior to service.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of our services after changes are posted constitutes your agreement to the updated terms.

11. Contact Information

If you have any questions about these terms or your service, please reach out:

TX Turd Wranglers
📍 Arlington, TX
📞 (817) 213-6616
📧 txturdwranglers@gmail.com
🌐 www.txturdwranglers.com